Who regulates the Level 5 Diploma in Practitioner Reflexology?


Let's start at the top!   There are four regulators in the UK who have statutory powers under Acts of Parliament.  Because of the robustness of regulation and the strong reputation behind the qualifications that they recognise, means the qualifications are accepted worldwide.   The 4 regulators are the same regulators that cover GCSE's, AS + A level qualifications that are used for entry into University.   Qualifications Wales (Wales), SQA (Scotland), CCEA (Northern Ireland) and Ofqual (England) are the four UK regulators

Awarding Organisations (sometimes also called Awarding Bodies) who are recognised by one or more of the regulators have to prove that their qualifications are of a very high standard and really importantly, that they are 'fit for purpose'.  Previously membership bodies would offer their own qualifications, but it became recognised that a regulators logo on a qualification certificate was important as it is a measure, it is proof, of quality and assurance that is recognised around the world.  Some membership bodies (also known as professional organisations/bodies) may still offer their own unregulated qualifications which may deliver excellent training and will have a place in reflexology training, but they may not have recognition outside that comparitively small sector and rarely recognised beyond the UK.  There will be no assurance when a certificate is issued from unregulated training source that there is any comparable level of skill, knowledge and understanding and therefore cannot be relied on  as an indicator of reliable quality in the way that a regulated certificate from an Awarding Organisation does.   The qualification certificate will indicate the name of the Awarding Organisation as well as the regulator and their logos

Agored Cymru are the Awarding Organisation for the Level 5 Diploma in Practitioner Reflexology qualification and they work with over 250 centres across Wales (Centralia are 1 of the Centres) including the NHS, colleges, charities, housing associations, universities, schools, and businesses to develop and deliver qualifications and award credit to learners.   Agored Cymru's continued growth is underpinned by their unwavering commitment to anticipating and responding to evolving needs and Government education priorities.  

Agored Cymru Level 5 Diploma in Practitioner Reflexology is regulated by Qualifications Wales and Ofqual and details can be found on the database at Qualification in Wales (QiW) and the database at Regulated Qualifications Framework (RQF) 

Regulated qualifications are mapped against the European Qualification Framework – EQF. These European descriptors are used across the UK and Europe for mapping transparency and transportability of equivalent learning.

The Regulators in the UK:

The Regulators are responsible for ensuring the quality and practices of the Awarding Organisations.

Agored Cymru have profession specific Recognised Centres and Centralia is profession specific to reflexology.   Centralia are responsible for the delivery of the qualification which is done via Centralia Partner Centres (CPC).   

The Centralia Partner Centres are the training providers and as they are teaching a regulated qualification they are committed to quality assurance and standardisation in course delivery and learner assessment so that when a learner graduates, their certificate is not only testament to their achievement, it is also a certificate that can be relied on as valid, and can be handed over to a prospective employer or give entry to another training programme ... anywhere in the world.

Centralia Partner Centres have no issues with being scrutinised!   They meet every year for a two day conference to discuss all aspects of the Agored Cymru Level 5 Diploma in Practitioner Reflexology and as they share knowledge and experience with one another, their collective spirit means that reflexology not only thrives, it develops and advances too.  Centralia Partner Centres have their own internal verification processes, but they are also internally verified by a Centralia Accreditor and every group of students has the opportunity to speak to the Centralia Accreditor during 'Learner Voice' time.  The delivery of their qualification is quality assured and all assessments and every learner has their work checked against unit criteria to ensure standardisation. There is standardisation of the qualification content and qualification assessment, but this does not mean there is prescriptive learning ...quite the opposite as each Centralia Partner Centre recognises the need for responding to the individual learning needs of each and every learner.   

Offering fully regulated qualifications is a lot of hard work for Centralia and the Centralia Partner Centres and there are also extra costs that unregulated courses don't have, but they are dedicated to providing the very best reflexology education to their learners.  in order to maintain and achieve the required high standards of a nationally regulated Level 5 qualification.  Centralia and the Partner Cenrtres are extremely proud of our growing recognition, both within Complementary Therapy health, but also within other Health Providers.  The Agored Cymru Level 5 Diploma in Practitioner Reflexology is the only complementary therapy qualification that has been identified under the Sector Skill of Nursing and Subjects and Vocations Allied to Medicine and integration and reflexology employment within the NHS are testament to why it is so important to train at Level 5.

To view the locations of the Centralia Partner Centres please go to the following link: PARTNER CENTRES 


UK Regulators





In Wales =

Qualifications Wales (QW)

In England =


In Northern Ireland =

Council for the Curriculum, Examinations and Assessment (CCEA)

In Scotland =

Scottish Qualifications Authority (SQA)


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Credit & Qualifications Framework for Wales CQFW



    Scottish Credit & Qualifications Framework SCQF
area area area area area area area area
HE QALL RQF qualifications RQF qualifications only RQF qualifications only HE SQA qualifications SVQs

Awarding Organisations

eg: Agored Cymru


Quality assures

Recognised Centres

eg: Centralia

Quality assures

Partner Organisations

eg: Inspira Academy

plus Centralia Partner Centres across the UK & Ireland



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