PRIVACY POLICY for Centralia Partner Centres

Centralia Centres are quality controlled and training is standardised via Centralia Limited and Agored Cymru.  Centralia Centres treats the privacy of its learners and website users very seriously and we take appropriate security measures to safeguard your privacy and protect and manage any personal data that you share with us.

How we obtain your personal data  You provide us with personal data from enrolment, either on an online application form, a written application form or over the telephone.  This includes name, address, date of birth, email address, telephone numbers, gender, employment status, qualifications, if registered as disabled, ethnicity and further personal data may be given in ‘Reasons for studying the Level 5 Diploma in Practitioner Reflexology’.   Further personal data will be obtained during the procedures of compiling assessments via ‘Person Study questionnaire and Client Records’.   Please see the Privacy Policy for Reflexology Practitioners for further detail

How we use your personal data  We use your personal data to register you with Centralia Limited and they then register you with the Awarding Organisation, Agored Cymru and application for certification is made via Centralia Centre on completion of your training.  You will also be required to give personal data to a Membership Organisation for the purposes of securing insurance for performing reflexology treatments as a student/learner.  The Centralia Centres affiliated Membership Organisation for this purpose  is Professional Reflexology.    We manage and administer your personal data and undertake at all times to protect your personal data in a manner which is consistent with a duty of professional confidence and the requirements of the General Data Protection Regulation (GDPR)* We will also take reasonable security measures to protect your personal data in storage. *The Information Commissioner’s Office (ICO) may be contacted with any GDPR queries. 

We do:  use personal data to supply a CRM5 or CRM5 (Dip) Practitioner Register if requested by you on qualification

We do:  use personal data to obtain certification upon qualification

We do:  use personal data to provide a service and inform of events, inform of Continuing Professional Education (CPE) events, changes in regulation and education in a relevant, useful and timely manner

We do:  respect your privacy and work hard to meet strict regulatory requirements

We do not:  sell your personal data to any 3rd party

The General Data Protection Regulation - GDPR (May 2018) recognises there is a need to protect and to give the user greater control over personal data.  The rights of the individual include:

Individual Rights

  1. Right to be informed  Why personal information is needed and how it will be used

  1. Right of subject access  You can request the personal data held and where it was acquired, the reasons for processing the information and anyone or entity that the information has been shared with

  1. Right to rectification You can have any incomplete personal data completed, but please note that if any individual is factually wrong then changing records of personal data will be falsification

  1. Right to erasure You shall have the right to obtain from the Centralia Centre erasure of personal data if you have withdrawn from or completed your qualification

  1. Right to restrict processing  You can obtain from the Centralia Centre restriction of processing in the following circumstances:

  • The accuracy of the personal data is contested by you and will be restricted until the accuracy of the data has been verified
  • Centralia no longer need the personal data for the purposes of processing, but it is required by you for legal claims

  1. Right to data portability  You will be able to receive your personal data in a commonly used format and have the right to transmit this data to another

  1. Right to object  You can object to the processing of personal data if there are valid grounds relating to your personal situation

Rights in relation to automated decision making Centralia Centres do not carry out automated processing 



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