The policy covers educational provision leading to award of credits/qualifications which is delivered and/or supported and/or assessed through means which generally do not require the student to attend particular classes or events at particular times and particular locations. This includes practice such as e-learning, distance learning, flexible learning, instructor led training and use of web-based materials to supplement classroom based learning. The policy outlines the minimum requirements that Centralia expects should be met by the Approved and Partnership Centres when delivering the provision. This policy will be reviewed annually due to the rapid changes in E-Learning and Distance Assessment.

Delivery

Approved and Partnership Centres should ensure students have access to:

  • Information that sets out the respective responsibilities of the Centre for the delivery of the Unit(s) or element(s) of study;
  • Unit descriptors to show the intended learning outcomes and teaching, learning and assessment of the unit(s);
  • A clear schedule for the delivery of their study materials and assessment of their work. Approved and Partnership Centres should ensure that students can be confident that:
    • Study materials, whether delivered through staff of a Centre (Approved and Partnership), another presenter or through web-based or other distribution channels, meet the expectations of Centralia in respect of the quality of teaching and learning support material for a programme or element of study leading to one of its awards;
    • The provision is subject to an Annual Monitoring and Five Yearly Review.

Learner Support

Prospective students should receive a clear and realistic explanation of the expectations placed upon them for study of the programme or elements of study, and for the nature and extent of autonomous, collaborative and supported aspects of learning.

Students should have access to:

  • A schedule for any learner support available to them through timetabled activities, for example tutorial sessions or web-based conferences;
  • Clear and up to date information about the learning support available to them locally and remotely for their programme or element of study;
  • Documents that set out their own responsibilities as learners, and the commitments of Centralia and the Partnership Centres for the support of a programme or element of study. Students should have:
  • From the outset of their study, an identified contact, either local or remote through email, telephone, fax or post, who can give them constructive feedback on academic performance and authoritative guidance on their academic progression;
  • Where appropriate, regular opportunities for inter-learner discussions about the programme, both to facilitate collaborative learning and to provide a basis for facilitating their participation in the quality assurance of the programme;
  • Appropriate opportunities to give formal feedback on their experience of the programme. Approved and Partnership Centres should ensure that students can be confident that:
    • Staff and support providers on these programmes have appropriate skills and receive appropriate training and development;
    • Support for learners, whether delivered through staff or a support provider or through web-based or other distribution channels, meets the expectations of Centralia for the quality of learner support for a programme of study leading to one of its awards.

Assessment of students

Students should have access to:

  • Information on the ways in which their achievements will be judged, and the relative weighting of units or elements of the programme in respect of assessment overall;
  • Timely formative assessment on their academic performance to provide a basis for individual constructive feedback and guidance, and to illustrate the awarding institution's expectations for summative assessment.Approved and Partnership Centres should ensure that students can be confident that:
    • Those with responsibility for assessment are capable of confirming that a student's assessed work is the original work of that student only, particularly in cases where the assessment is conducted through remote methods.

The Virtual Learning Environment Delivery System

Centralia would expect that Partnership Centres assume responsibility for ensuring their delivery systems adhere to the following guidelines:

Delivery – Students should be confident that:

  • Any programme or element offered for study has had the reliability of its delivery system tested, and that contingency plans would come into operation in the event of the failure of the designed modes of delivery;
  • The delivery system of the programme or element of study delivered through e-learning methods is fit for its purpose, and has an appropriate availability and life expectancy;
  • The delivery of any study materials direct to students remotely through, for example, e-learning methods or correspondence, is secure and reliable, and that there is a means of confirming its safe receipt.Assessment of students – Students should be confident that:
  • Their assessed work is properly attributed to them, particularly in cases where the assessment is conducted through remote methods that might be vulnerable to interception or other interference;
  • Any mechanisms, such as web-based methods or correspondence, for the transfer of their work directly to assessors, are secure and reliable, and that there is a means of proving or confirming the safe receipt of their work.

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